More wonderful is that the conference was themed by the development of organized by the contact center in the Asia-pacific region of the round table BBS leader of the union by the Asia Pacific customer center association chairman Mr. Addasound China marketing director Nevin Wang Shared withas the theme of the speech won the applause. In the speech segment from China, New Zealand, Sweden, the United States, South Korea and other countries well-known call center industry experts and representatives of enterprises and delivered a wonderful idea, to bring us the latest call center operational management concept and technology innovation Conference. This headset designed the call center at the summit also got the attention of many people in the industry. At the same time, advanced evaporation technology renders textured appearance, 180 the ear plate rotating with 270 degrees of a flexible arm, can be adjusted according to calling habits flexible The advanced ergonomic design and super lightweight, long-wear a headset, which improved the call center staff of discomfort, greatly improve the work efficiency. This product adopts the latest acoustics and communication technology, has broadband sound quality and noise reduction function for noisy environments, while ensuring call quality. Among them, the Crystal in the year 2822 bank of communications Pacific credit card center successfully won the bid headset procurement projects. Denmark Addasound as the world's top interactive intelligent voice terminal products supplier was exhibited at the summit with its Crystal series cable headset and Pilot and Nature wireless headset. The call center industry after these years of rapid development also in a very critical period, so, under the situation of call center in this big should explore how to innovate the new form."ĭuring the conference dozens of call center technology manufacturers from home and abroad showed the company's latest product research and development and came up with a new application of industry. This year was a milestone in the history of the development of China's call center industry, "the 10th"is also the 10th anniversary of the celebration. The activity has been successfully held for nine sessions. The annual summit of the call center also received great attention from people of all walks of life. Wang Ning said in his speech, " for more than ten years call centers have been a flourishing industry, especially in the modern service industry and electronic commerce makes the call center industry more important to all the enterprises and social government departments pay more attention to the construction of the call center. Wang Ning attended the opening ceremony and delivered the keynote. The conference was themed by reshaping the value of contact center Focus on the industry, embrace change, looking forward to the future focus on changes in the industry of the contact center in the enterprise positioning and value.Ĭhina electronic chamber of commerce Executive Vice President Mr. The forum was led by the Ministry of Industry and Information and the China electronic chamber of commerce and the Asia Pacific customer center's league leaders. It was hosted by the China call center electronic chamber of commerce and customer relationship (CRM) professional committee. The 2014 Asia Pacific Call Center Association Leaders Forum & China's 10th call center industry summit was held in the Beijing Liaoning building.
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